1. Information We Collect
Information You Provide
- Account information — email address, display name, and authentication credentials when you create an account
- User content — custom mixes, favorites, preferences, and audio recordings you create within the app
- Communications — messages and feedback you send to us through the app or email
Information Collected Automatically
- Usage data — features used, session duration, and interaction patterns to improve the app experience
- Device information — device type, operating system, app version, and language settings
- Crash reports — technical error logs to help us fix issues and improve stability
Information We Do Not Collect
- We do not collect precise location data
- We do not access your contacts, photos, or files (except audio files you explicitly import)
- We do not sell your personal information to third parties
2. How We Use Information
We use the information we collect to:
- Provide and improve the service — deliver features, sync your data across devices, and enhance the app experience
- Communicate with you — send service-related notifications, respond to support requests, and share product updates (with your consent)
- Ensure security — protect against unauthorized access, fraud, and abuse
- Analyze usage — understand how features are used to prioritize improvements
3. Third-Party Services
We use the following categories of third-party services:
- Cloud infrastructure provider — hosts our database, authentication, and real-time sync services
- Payment processors — handle subscription billing through your device's app store or our authorized web payment processor (Merchant of Record)
- Analytics provider — helps us understand app usage patterns in aggregate
- Error tracking service — captures crash reports to improve app stability
Each third-party service processes data according to their own privacy policies. We select providers that maintain appropriate security standards.
4. Data Storage & Security
Your data is stored securely using industry-standard encryption in transit (TLS) and at rest. We use a real-time cloud database with built-in access controls to ensure only you can access your personal data. We retain your data for as long as your account is active and for a reasonable period afterward for legal and operational purposes.
5. Account & Data Deletion
You can delete your account and all associated data at any time:
- In the app — go to Settings → Account → Delete Account. This permanently removes your account, mixes, favorites, preferences, and all associated data
- What gets deleted — your user profile, authentication credentials, custom mixes, favorites, preferences, recordings, and usage data
- Timeline — account deletion is processed immediately. Some data may persist in encrypted backups for up to 30 days before being permanently purged
- Manual requests — you can also request account deletion by emailing contact@nobleachievements.com with the subject line "Account Deletion Request"
Deleting the app from your device does not delete your account. You must follow the steps above to delete your account and data.
6. Your Rights Under GDPR (European Users)
If you are located in the European Economic Area (EEA), you have the following rights:
- Lawful basis — we process your data based on contractual necessity (to provide the service), legitimate interest (to improve and secure the app), and consent (for optional communications)
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate personal data
- Right to erasure — request deletion of your personal data (see Section 5)
- Right to data portability — request your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interest
- Right to restrict processing — request that we limit how we use your data
Data retention: We retain personal data only as long as necessary for the purposes described in this policy. Account data is retained while your account is active and deleted upon request.
International transfers: Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.
To exercise any of these rights, contact us at contact@nobleachievements.com with the subject line "Privacy Request".
7. Your Rights Under CCPA (California Users)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Categories of data collected — identifiers (email, name), usage data, and device information as described in Section 1
- Right to know — request details about the personal information we collect, use, and disclose
- Right to delete — request deletion of your personal information (see Section 5)
- Right to non-discrimination — we will not discriminate against you for exercising your privacy rights
- Do Not Sell — we do not sell your personal information. We do not share your personal information for cross-context behavioral advertising
8. Children's Privacy
Noble Ambience is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at contact@nobleachievements.com and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of Noble Ambience after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Noble Achievements LLC, operating as Noble Ambience
Email: contact@nobleachievements.com